At this time, all sales are final.
You may always contact us for any questions at info@queenwarriors.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
All returned merchandise must be in its original packaging. We do not reimburse shipping or return fees. However, we will provide a return label (at no cost to you) via email for any orders that were damaged during transit.
Return instructions
All returns must include a tracking number (USPS, UPS, FedEx, DHL). Please provide us with the tracking number for your return (info@queenwarriors.com). Failure to do so may delay the processing of your return.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exchanges
At this time, we do not accept exchanges.
